Esource Application Management division offers support services for applications, middleware platforms and technologies. Our clients have improved application service levels with predictable costs without the need for their own applications staff, or systems resources.
We take care of transferred staff and application systems, improving the application suite, and enabling efficient new ways of working for the business. Enterprise resource planning, Customer relationship management, Supply chain, Financials, Human resources, Ecommerce, Web, Messaging and collaboration.
Esource has developed a state-of-the-art working model that enables the company to find the best possible solution for even a minute requirement from the client side. Our Managed Application Services assume complete responsibility of any application needed to run your business smoothly. You can thus enable your key resources to focus more on core business areas, rather than worry about the day-to-day managing of your IT applications, even though you are in total control of them.
Esource Managed Application Services embraced:
Application maintenance strategy tailored to needs
Application support with the ‘high-level service’ of our integrated helpdesk
Increase productivity and efficiency, through quick turnaround of customer calls
Conveniently ramp up or scale down resources as per the needs
Includes 24x7 monitoring of applications for availability/performance/capacity, batch monitoring /management.